Management of Your Complete IT Needs:
We are your dedicated, complete IT Staff 24/7, through regular, prescheduled, onsite visits, and via an on-call basis. You are provided with direct contact information to your dedicated IT support person.

As your primary IT resource, we completely manage all aspects of your computer systems. This includes ISP vendors for both voice and data communications, day-to-day computer network problem resolution, new solutions recommendations and installations, project management of solutions provided by outside vendors, software updates, hardware updates and fixes.

Our Unique Proactive Support Model

Morse Technologies prides itself in providing a unique, proactive support model for small and medium sized businesses. We will customize a support plan that is budget sensitive and fits the technology support needs for your company. With our experience, technical expertise and aptitude for providing high level IT services for small and medium sized businesses, our team of certified engineers will position you with a solid foundation network that is secure, scalable and reliable.

We approach each client the same, be it a 10 node network, 50 node network or 200 node network. We identify the existing technology through a network assessment. We document what they have. We gain an understanding of the customer’s needs and business goals. We review it with our team of engineers. Based on our knowledge and experience working with businesses, we then make our recommendations to the customer. The goal is for our team to build you a sound network foundation which enables us to support and maintain it in a proactive manner going forward.

Each client is assigned a lead engineer for their account. Through ongoing support and maintenance, your appointed Morse Engineer will keep your network and applications running optimally. In the long run, your network performance and reliability will be much more consistent and you will ultimately save money. By giving us your computer headaches, you can focus more on growing your business.

What differentiates us from our competitors?
We take Ownership and Responsibility for your network. Whether it is a SPAM issue, a computer issue, network issue, email issue, or your internet connection is down. Call us. We are your single point of contact for all of your IT needs. We will know your network inside and out and if there is an issue, we want you to call us. That way you can focus on running your business and not dealing with the day to day operations of your network.

Network Technology Assessments:
Identifying network problems can be difficult for internal support staffs, as they are caught up in daily operations and general client problem resolutions. By undergoing a thorough, objective technology assessment provided by Morse Technologies, your company can maximize the efficiency of its network and minimize downtime.

The objective of our network assessment is to identify potential problems in your computer environment and recommend corrective action. The result is a robust, scalable network infrastructure that can improve productivity, performance and reduce, if not eliminate network downtime, lost productivity and customer dissatisfaction.

A technology assessment covers all areas of your Local Area Network including, but not limited to: file, application and print servers, network infrastructure, network security, messaging, wireless networks and desktop systems. During an assessment, we can identify and recommend a fix to network bottlenecks, security exposures, compromised electronic messaging performance, server and desktop configuration issues, and incomplete disaster recovery procedures.

The approach is simple. We spend a day on-site at your company. During the on-site visit, we analyze and document your complete network infrastructure, including your file servers, application servers, printers, workstations, routers, switch's, firewalls, wireless access points and wireless devices. We evaluate your company processes, procedures, applications, to help us make recommendations for improved company business applications, and identify areas of your business systems that can be upgraded or improved to make for a more productive, more efficient work environment. Based on our findings, we will sit down and review in detail our recommendations to improve your company information technology.

Network Migrations and New Network Installations:

Need a Network Upgrade? Moving your office location? Morse Technologies can help!

Network upgrades and moves performed by Morse Technologies are designed with your business schedule and budgets in mind. Project management and planning are the key elements to a successful completion. We will take the lead, ask all the questions and coordinate vendor and associate schedules. Our planning will provide only scheduled down time with minimal disruption to your business. Our highly skilled engineers are certified by the leading vendors in our industry and have years of experience backing them. Our results will yield a reliable, robust and scalable solution enabling years of productivity.

Needs for Network Migrations and New Network Installations are identified during our technology assessment,and/or initial visit to determine your primary business function.

Examples of network migrations include Macintosh to Windows 2003, Novell to Windows 2003, Windows NT 4.0 or Windows 2000 to Windows 2003.

New network installations include Novell Netware, Microsoft Windows 2003 and Linux. Which solution you decide to go with is determined through discussion and through assessments.

LAN/WAN Design Expertise
Morse Technologies engineers carry certifications in the industries leading LAN and WAN technologies. With our team of skilled, experienced and committed computer network and security consultants, we will design and implement a customized Local or Wide Area Network solution required to meet specific network and security needs. We offer practical and affordable solutions for desktop and server technologies, LAN and WAN infrastructure, network security, remote access and network support.

All businesses need a solid network foundation that is reliable and protected. At Morse Technologies, we understand that downtime is costly and disastrous. Therefore, we only offer state-of-the art technologies and services. This ensures us and the customer that their data is safe, available and recoverable at all times.

The result: Total maximization on the efficiency and performance of a network that is both time and cost effective. Thanks to our strategic partnerships with industry leaders like Cisco and Microsoft our technical resources are robust, focused and affordable. That's why companies and organizations of all sizes depend on Morse Technologies for their networking needs.

Remote Access:
There are many different technologies available that allow remote access to office resources. Some of the same technologies used to connect individual users to a corporate office can be used to connect a small branch office. We help companies determine the best remote access solutions for them based on the number and location of remote users, applications used, and average amount of time per session that the remote users will be accessing the network.

Some of the common remote access solutions are:

• Netilla-an SSL VPN Appliance
• Citrix Metaframe
• Remote desktop control software
• Microsoft Windows 2003 Terminal Server Services software
• Virtual private networking (VPN)

Through combinations of VPN and the other listed solutions, we can provide a solution that provides the maximum level of security, and suits the needs of your business.

Company Data Backup Solutions:
Data backup is one of the most overlooked areas of Information Technology. Without a reliable, dependable solution, your company could be at risk of losing everything. We will provide you with a robust backup solution that will ensure data protection and restoration that will withstand the most disastrous of situations. Through regular onsite visits, we will periodically test the restoration of data to ensure that all data and email is retrievable in the case of any unforeseen circumstance.

The Morse Online Backup Vault is ideal for data lifecycle management or satisfying data safeguard and contingency rules governed by compliance mandates. With disciplined offsite storage, expert technical support and disk-based recovery methods, you can focus on core competencies knowing your organization is fully protected

Total Network Security:
Security is a very difficult topic. Everyone has a different idea of what “security” is, and what levels of risk are acceptable. The key for building a secure network is to define what security means to your organization. Once that has been defined, everything that goes on with the network can be evaluated with respect to that policy. Projects and systems can then be broken down into their components, and it becomes much simpler to decide whether what is proposed will conflict with your security policies and practices. Through our experience and specialized security training, Morse Technologies can assess and determine the security needs and requirements for your company’s network.

Protection from security threats has become particularly important to small and medium sized businesses as these companies have become targets. Experts say that businesses with fewer than 250 employees receive almost twice as much spam as medium-size organizations and 30% more than enterprises. This is why it is so important to have a security plan in place for your organization.

Keys to a secure network:

• Properly configured Firewall between your network and the internet
• Secure means for remote access to your company email and data
• Formalized file and directory structure utilizing security permissions and groups
• Protection from threats that enter an organization via the Web, which include viruses, spyware, phishing, Trojans and other malware, as well as URL filtering.
• Protection from spam, phishing, Trojans and other malware that traverses the e-mail stream.

As your IT partner, Morse Technologies will implement the right level of security at your organization to protect you from all of these threats making your network operating environment much less vulnerable and much more secure!

Internet Connectivity and Domain Registration:

• We will get your company connected to the Internet via a reliable, affordable ISP
• If not already done, we can get your company name registered with its own domain name, allowing you the creation of your own company web site and personalized email addresses for all of your employees

Web Site Design and Development:
Morse Technologies can leverage our strategic partnerships to create or redesign your company web site to make it more visually attractive, resulting in more traffic and more business for your company. More information on our web site design and development partner, Eyeland Creations, can be found on our about us page.

Company Electronic Messaging Solutions:
In today’s fast paced world, e-mails, files, contacts, and calendars have become crucial to the day-to-day operation of all businesses. Employees want/need to access information from anywhere at anytime. Large corporations enjoy the benefits of Microsoft Exchange or Lotus Notes, and so can Small and Medium sized businesses. Morse Technologies can implement an email solution that will enable the utilization of technology benefits that in the past were only available to larger corporations. By having an in-house email solution, you gain the benefit of incorporating email boxes into the company wide backup process which provides the ability for recovery of email and calendar data in the event of a disaster.

Mobile Solutions:

Work from Anywhere, Anytime:

• Work from Anywhere, Anytime! Get full access to all of your e-mail folders, contacts, calendars, and files from any Microsoft Outlook or browser.
• Real-time synchronization to your PDA. The email solutions we offer enable the synchronization of contacts, calendar, notes and task list to the PDA of your choice. The set up process is included with the implementation of the email server.
• Work offline. Outlook can create offline versions of all your folders, which are accessible when you're not connected to the Internet. This allows you to make changes while traveling or flying and then synchronize all the changes to the server when you reconnect.

Wireless Services:

• 802.11x wireless LAN and/or WAN
• Wireless clients (workstations, laptops, handheld devices
• Wireless Internet access